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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…
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- Anti-malware (76)10.0100%
- Customizability (75)10.0100%
- Threat Detection (75)9.090%
- Management Tools (74)8.080%
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
- The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Robust reporting and email tracking/tracing using Smart Search.
- TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
- Unwanted email management that allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Features
- Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Supported: Robust reporting and email tracking/tracing using Smart Search.
- Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
- Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Video
Proofpoint Email Protection: Protecting Against Impostor Email Threats
Proofpoint Email Protection Competitors
Proofpoint Email Protection Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan |
| Supported Languages | Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese |
Proofpoint Email Protection Downloadables
Frequently Asked Questions
Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.
Reviewers rate Anti-malware and Customizability highest, with a score of 10.
The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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(211)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.
Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.
Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.
Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.
End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.
Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.
Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.
Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.
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October 08, 2020
ProofPoint Email Protection: Buy it, you won't be sad!
We use ProofPoint across our entire organization. This prevents a lot of malicious, spam, and junk emails from reaching our business units.
- Customization of email firewall rules allows for detailed prevention of specific attacks.
- Email Fraud Defense portal gives very detailed authentication information and errors to our team as we work toward full DMARC compliance.
- The ability to insert email warning tags at the ProofPoint level prevents additional O365 mail flow rules.
- The administrative portal is a little complex. Would like to see a more "user friendly" portal to find everything we need.
- When creating email firewall rules, we have to manually move the rule up using the arrows into the position we want it. Would like to specify the position in the rule stack during creation.
- When finding emails in smart search, it would be ideal to take action on the emails in the same search area rather than clicking on the email, redirecting to the quarantined folder, then having the option to take action.
Score 5 out of 10
Vetted Review
Verified User
It is being used by Email and Security teams to protect both our on premise and cloud-based email. We use email protection, TAP, and TRAP. We monitor and encrypt outgoing sensitive data through DLP capabilities and detect and block incoming phishing and malware.
- Ability to create logical and detailed DLP rules.
- Ability to encrypt or block based on rules.
- Integration with Active Directory works as expected.
- Manual Report exports are very limited in row size.
- There is no search feature for AD groups and users within DLP rule creation.
- Each email can only be part of one folder, so it can only trigger one monitoring rule.
- Because of #3, we have to order rule priority. This has to be done in a very manual way with upward and downward arrows. They cannot be ordered by typing in numbers. The page refreshes and goes to the top with every arrow click, and it's pretty slow to update each time.
- The User Interface is pretty lacking visually.
- We have to create a rule in both Email Protection and Information Protection to use Active Directory groups in the rule.
Proofpoint Email Protection filters all inbound emails for our entire corporation. It filters our 98% of inbound emails due to spam, virus, or other malicious content, and bulk mailings. It helps protect our employees from unwanted and nefarious emails.
- Recipient verification
- Email filtering
- Data loss protection
- Email encryption
- SPF, DKIM, & DMARC email authentication
- Bug: Server config corruption if you click off admin web GUI while it is saving a network change
- Provide more robust DR fail-over
- Provide a way to determine a message rate baseline in order to establish better SMTP rate controls.
December 03, 2019
Proofpoint email security, everything you need and more!
Proofpoint is being used across our sister companies and we have an admin in each of the countries.
It is our main email security tool and is used by all of our users.
We were in need of a product that could handle higher volumes of email traffic and Proofpoint regularly features as one of the top email security products. It addresses many of the issues we were having with email security, some we didn't even realize we had. It has helped us get a very detailed overview of our email. We have extremely granular control of our inbound and outbound email.
It is our main email security tool and is used by all of our users.
We were in need of a product that could handle higher volumes of email traffic and Proofpoint regularly features as one of the top email security products. It addresses many of the issues we were having with email security, some we didn't even realize we had. It has helped us get a very detailed overview of our email. We have extremely granular control of our inbound and outbound email.
- Granular control of inbound and outbound email.
- The rules that can be configured for mail are extremely impressive. An example is that you could configure rules so that if your CEO sends an email that cannot create a TLS link with the receiving MTA, then it will reinject the mail into the queue and send it again with encryption configured.
- To ensure emails are never sent over plain text. This is but one of the examples.
- Spam detection is amazing. Proofpoint can detect and stop around 99% of spam and this is shown in the reporting available.
- End-user services are fantastic and cut down on admin work greatly.
- End-users can create their own filters, release their own mail and also get end-user digests so they can see all mail that has been delivered to them.
- The pricing is high and there are many licenses for things I feel should be part of other products.
- The UI is slightly dated and has a lot of room for improvement.
- The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.
November 23, 2019
Very happy with Proofpoint's Email Protection and would recommend it
Proofpoint is being used across our whole organization. All inbound and outbound mail is protected by Proofpoint. We have been using it for about 4 years now and we are very satisfied with the results. It has done a great job of preventing viruses, phishing, impostor emails, etc.
- Virus protection has been excellent. I cannot remember the last time an email related virus entered our company.
- The impostor protection within Proofpoint has done a great job of preventing phishing emails.
- We use Proofpoint for DKIM email signing for outbound mail. Very easy to configure and test.
- Proofpoint is in the process of refining their admin UX. This will be a big improvement to their current admin UX.
- They need to work on linking up their various portals so that you do not need to sign into 3 different portals to access your admin consoles.
- Their working relationship with Microsoft's Office 365 support could be improved. Currently, I have to open tickets with both vendors and play the middle man negotiating fixes.
November 06, 2019
Proofpoint - An expensive option that works well.
Proofpoint Email Protection helps Advent stop both malware and non-malware threats, including imposter emails and Business Email Compromise (BEC) attempts.
This email filtering service has been good, and Proofpoint's uptime has been stellar in the 5 years we've utilized the product.
- Highlights BEC attempts
- Blocks malware
- Granting access to Proofpoint's management console is a real pain in the butt.... You have to email support with the individual user names, emails and phone numbers, and then Proofpoint sends them a link for required user training, and access isn't granted until they've completed the training.
November 01, 2019
Be agile and free while you have the best protection
First, we tested Proofpoint with one of the company domains, and then it was implemented across the
entire organization. The problems encountered were simple, for example, emails from our
customers were cataloged as spam, Proofpoint was making more advanced
inspections of the files, the Proofpoint sandbox delayed the arrival of emails,
the AdQueue folder was not known and it was thought that they were missing
posts.
- The support - Proofpoint always has trained personnel to handle complicated situations.
- Management - Proofpoint allows you to manage each of the product components from a centralized console.
- Intelligence - Proofpoint has different inspection engines including a sandbox, which allows you to detect threats even when other brands do not.
- It should improve integration of the encryption portal with a second authentication factor, it is only integrated with development.
- The admin account does not have the access to do low-level troubleshooting, only the support account.
- In the encryption portal, it only appears in English regardless of the configuration.
October 30, 2019
Proofpoint Email Protection Review
We are using Proofpoint currently for email security (TAP) and this is for our global level implementation.
- Very strong and good at identifying threats
- Very good to block the unwanted and new phishing attacks along with Spam and Malware attacks
- Very strong and cooperative support from Proofpoint
- Very good experience with Proofpoint support - always very fast and immediate assistance
- Maybe need to be stronger at capturing the URL and attachment defences before we report attacks.
- I do agree no product will be able to block all sorts of new malware/phishing attacks, however Proofpoint could be more proactive rather than reactive.
- Maybe more options for search queries and for easier administration. I am good with the config, consoles etc. But I could see people getting confused with the few options and consoles we have. They may feel like it is a bit complicated.
September 26, 2019
Proofpoint Pros and Cons
Proofpoint is being used by the entire company to block spam and monitor incoming and outgoing external emails.
- Block and accept senders
- Send out daily end-user digests.
- Respond to customer tickets.
- Training on configurations for firewall rules.
- Training on running configurations for end-user digests.
- Notifying the client when there is an issue with the admin console.
September 11, 2019
Proofpoint Rules!
We are using it to align security practices and provide protection from email threat vectors. Proofpoint is used across most of the organization. There are some outliers that are not protected by Proofpoint. It serves to protect many protected resources from access due to malware and virus outbreaks. It addresses users unknowingly hitting links and or attachments within the email system.
- Improves security vectors in email.
- Sandboxing bad URL and detonating malicious email content.
- Using the product frees up time for other admin tasks.
- The web interface.
- Nothing else, the product is great.
September 03, 2019
Stable Product you can easily forget it is there!!
It's an email gateway system for the Mascom.bw domain. It addresses spam, viruses, phishing, imposters etc.
- Great Spam/Virus/Phish Filter
- Self Software Updates - No user Intervention!!
- Very Stable
- Easy UI
- Using the Firewall Rules
- Adding a new SSL certificate for administration
August 27, 2019
The best email solution that I have used
It is used for email for 85% of Mass State agencies and as a mail relay for thousands of in-house applications. It is our highly dependable spam solution.
- Great spam protection.
- TAP option works very well.
- Configuring policy routes is very helpful.
- Master console configurations and push to agents is very simple.
- Improve message search to include more details.
- More details when a message has a status of incomplete.
- Log info needs a little improving.
August 15, 2019
Proofpoint gets the job done
We use Proofpoint Email Protection to protect our whole organization from unsolicited and malicious emails that are flooding the Internet. Proofpoint Email Protection acts as a gate keeper to considerably reduce unnecessary and time-consuming noise from reaching our users email inboxes. Less clutter means more time to concentrate on our daily tasks.
- Highly customizable filter modules
- Extensive search engine
- UI design of the admin console could be improved
- Policy route management can be complex
August 14, 2019
Proofpoint Email Protection review
We currently use Proofpoint Email Protection across our whole organization to filter out spam, bulk, viruses and unwanted email from ever getting to our end users.
- Proofpoint Dynamic Reputation works really well for us. Approximately 82% of all of our inbound emails are blocked by Proofpoint.
- We can customize setting to allow it to work for us by allowing or blocking emails based on all types of criteria.
- We do not allow our end users to report SPAM so admins report SPAM and can also blacklist certain emails.
- We use Threat Response Auto Pull (TRAP) and a lot of the malicious emails are actually pulled from the user's mailbox before they ever know that they received them.
- When reporting SPAM the default page settings are always loaded. I would like to be able to customize the startup screen for the folder that it starts in and the length of days to search for.
- Not all emails show up in the quarantine if they are below a certain size. We have emails that end-users request to be reported as SPAM but we are unable to in the user admin.
- We have to go between quarantine and Smart Search quite a bit when researching emails. Maybe this information could be combined in one screen.
August 12, 2019
Proofpoint to the rescue
We use Proofpoint Email Protection to relay both inbound and outbound email with email filtering, malware, and spam protection. This also adds visibility to the email traffic for the entire company.
- Anti-spam filtering
- Malware protection
- Imposter rejection
- Email firewall rules could be more straightforward.
- The admin interface could use more polishing.
August 12, 2019
My Proofpoint Review
It has been used across the whole organization to protect us against spam and unwanted suspicious emails from the internet.
- It identified the spam or mails which are malware, then classified them as quarantined or discarded.
- It helps the end-user to allow/block externals users. Users can add a sender to a safe list or block list.
- It provides the end-user the option to release emails that are blocked.
- It would be good to have a stand-alone application instead of a web-based portal for the admin console.
- It should ask for confirmation from admin/user before save or delete operations like Microsoft applications.
- Admin should be able to open a ticket via the same portal, like the Office 365 portal.
August 09, 2019
Proofpoint experience after 2 years
We are using one cloud Proofpoint Email Protection instance for the whole group of about 6 companies. We wanted a better product for email protection, as our previous product was very limited in customization and we felt the protection could be better. Though Proofpoint Email Protection is not cheap, it does the job so much better. Though the basic core functionality is just to block malicious/unwanted email, the risk of having such email being delivered warrants investing in a good product.
- Email filtering: it does the core functionality really well.
- Reporting: the standard reports are numerous and are a big help for both administrators and management. I have not found a need for a custom report not on the default list yet.
- Manageability & easy web administration. Use of user digests so people can manage their own spamfolder and report false positives is efficient
- Customization via custom rules can be as specific as you want.
- FN/FP reporting is a bit of a hassle.
- Though training options are good, you should actually follow some training to get the extra benefits of the product to manage it better.
- The admin GUI is not modern looking. Though a minor issue, it could help in administration.
July 30, 2019
Pro-Proofpoint!!
We use Proofpoint Enterprise Email Filter, Tap and TRAP. Have had really good experience with Support and implementation and have seen really good results in protection. TRAP has came in handy as well, love it.
- Prevents Phishing
- Rewrites bad URL links in emails
- SPAM
- Admin User interface is ugly
- regular health checks up for your cuastomers
- send SWAG to guys that implemented it
Proofpoint Email Protection is deployed company-wide. It helped address multiple perspectives of secure mail customization, better email protection, and threat blocking/remediation. It also allowed us to bring our archiving into one product. Even though the archiving is a separate piece, it is at least under the same bill and better than what we had prior.
- Allows for granular customization for the best fit for the company
- Administration is easy
- Threat protection is effective
- Analytics are nice
- Advanced protection features, such as impostor attacks, work well
- It does miss some emails that should have been flagged. You look at the body of the email, the headers, etc. and wonder how it could have gotten through, but for the most part, it does a great job
- The email encryption seems to have some issues. Users will get random errors sometimes - like "Service unavailable" when clicking a link on an encrypted message or "the message has not reached the server or is no longer there", which can be particularly confusing to a recipient because they received an encrypted message and don't understand why this encrypted message that they just received is not in the portal
- Some of our encryption rules get skipped somehow. It would be nice to be able to determine why
April 08, 2019
Good product with Excellent support service
Proofpoint is being used as an email gateway and it has excellent features which correspond with the global threat landscape. This helps us with better visibility to have strategic decisions and respond better. Most of the campaigns are being stopped by Proofpoint TAP appliance also.
- Email Protection provided better rule tuning, robust email whitelist/blacklist.
- Recipient Verification is at the right spot to analyze whether the recipient exists in the Organization or not.
- SMTP rate control is also one of the great features to have.
- Email Authentication & email fraud defense could also be leveraged if placed correctly.
- Proofpoint should roll out full API capability to have automation usage for Security Admins
- They should redesign their portal
- I would like to have more training content to be published
December 17, 2018
Why we recommend Proofpoint Email Protection
Proofpoint Email Protection is being used by across our whole organization. It is currently used to handle all of our inbound spam, malware and threat detection. The nature of our business relies on supporting corporations, so Proofpoint Email Protection allows us to securely communicate with our customers while minimizing our risk to bad actors.
- Proofpoint Email Protection allows granular control of inbound and outbound spam and email firewall rules, providing the opportunity to narrow in on a specific threat while not introducing false positives.
- Proofpoint Email Protection does an excellent job of managing DKIM and DMARC for our corporation.
- Proofpoint Email Protection's email digest allows flexibility for our end users to manage their own spam inbox, minimizing the need for IT overhead.
- Proofpoint Email Protection's admin console could benefit from a UI update. There are several modules and many settings within each module, so its easy to get lost.
- Proofpoint Email Protection's remote syslog configuration should be made easier to setup and manage.
- Proofpoint Email Protection's import and export of settings could be more flexible.